National Quality Award Program

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Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality, Silver—Achievement in Quality, or Gold—Excellence in QualityEach level has its own distinct rigors and requirements for quality and performance excellence. 

Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.

​2020 Program Update


Our application deadline has now passed. Thank you to all the applicants who have submitted their application. We look forward to reviewing your application.​


 Bronze Award

About the Bronze Award

The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Commitment to Quality Award.

The Bronze Award level provides applicants with the tools and resources they need for continuous improvement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award​ level.  

Questions about the contents of this program may be directed to qualityaward@ahca.org

National Quality Award Renewal Policy

​​The National Quality Award Program’s Renewal Policy impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have to stay engaged in their Quality Award journey in order to stay “active” within the program. 

All participating centers are responsible for reading and complying with the Renewal Policy. 

Download and read the full policy here.

 Bronze Application & Resources

Essential Resources

 2020 Bronze Key Dates

Deadlines
Intent to Apply (ITA)
November 21, 2019
Fee $75

 
Application & Fee
January 23, 2020
Fee with ITA Submission $425
Fee w/o ITA Submission $700

 
Notification
August 5, 2020

 Silver Award

About the Silver Award

The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. 

At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. 

Applicants must receive a Bronze – Commitment to Quality​ Award before applying at the Silver level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

National Quality Award Renewal Policy

​​The National Quality Award Program’s Renewal Policy impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have to stay engaged in their Quality Award journey in order to stay “active” within the program. 

All participating centers are responsible for reading and complying with the Renewal Policy. 

Download and read the full policy here​.

 Silver Application & Resources

Essential Resources
Supporting Documents for Assisted Living

 2020 Silver Key Dates

​Deadlines
Intent to Apply (ITA) 
November 21st, 2019
Fee $150

 
Application & Fee
January 23rd, 2020
Fee with ITA Submission $800
Fee w/o ITA Submission $1350

Notification
August 5, 2020


 Gold Award

About the Gold Award

The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession.

​At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.

Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality​ Awards before applying at the Gold level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

Facility Spotlight

National Quality Award Renewal Policy

​​The National Quality Award Program’s Renewal Policy impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have to stay engaged in their Quality Award journey in order to stay “active” within the program. 

All participating centers are responsible for reading and complying with the Renewal Policy. 

Download and read the full policy here​.​

 Gold Application & Resources

Essential Resources
Supporting Documents for Assisted Living

 2020 Gold Key Dates

​Deadlines
Intent to Apply (ITA)
November 21st, 2019
Fee $300

 
Application & Fees
January 23, 2020
Fee with ITA Submission $3,700
Fee w/o ITA Submission $5,000
 
Notifications
Site Visit Notification 
May 28th, 2020

 
Recipients Announced
August 7th, 2020